Workplace Mediation
We support individuals, businesses and employees
in the workplace to resolve disputes.
Resolve workplace disputes
A supportive and confidential process that will help to resolve conflict between two staff member or small and large teams.
Facilitate change
Mediation in the workplace can help to facilitate change for example pre or post merger or significant changes in team dynamics.
Implement bespoke training
Specific bespoke training will help to address issues in the workplace in addition to resolving conflict.
Restore and maintain workplace relationships
Who can use Workplace Mediation?
The EMS panel of workplace mediators consists of trained professionals who are skilled in conflict resolution and mediation techniques. Our mediators act as neutral third parties who assist in resolving disputes and conflicts that arise within the workplace. Here are some key characteristics and roles of our panel of workplace mediators:
Neutrality
EMS Mediators remain impartial and unbiased throughout the mediation process. They do not take sides or advocate for any party involved in the conflict.
Confidentiality
EMS Mediators ensure that all discussions and information shared during the mediation process remain confidential. This helps create a safe environment for open communication and resolution.
Communication
All our Mediators possess excellent communication skills, including active listening, empathy, and the ability to facilitate constructive dialogue between parties.
Conflict Resolution Techniques
They are trained in various conflict resolution techniques and strategies to help parties identify and address underlying issues effectively.
Problem Solving Skills
Our Mediators assist parties in generating and evaluating potential solutions to the conflict, fostering a collaborative problem-solving approach.
Understanding of Workplace Dynamics
They have an understanding of workplace dynamics, organizational culture, and relevant policies and procedures that may impact the resolution process.
Empowerment
EMS Mediators empower parties to take ownership of the resolution process and outcomes, fostering a sense of ownership and commitment to the agreed-upon solutions.
Facilitation of Agreement
The primary goal of our workplace mediators is to facilitate a mutually acceptable agreement between parties that addresses their interests and concerns.
Follow-Up
In some cases, our mediators may follow up with parties after the mediation session to ensure that the agreed-upon solutions are being implemented effectively and to address any remaining issues.
Professionalism
Our Mediators conduct themselves professionally and adhere to ethical standards and guidelines governing the mediation profession.
Overall, the Essential Mediation Solutions panel of workplace mediators plays a crucial role in helping organisations effectively manage conflicts and maintain a positive and productive work environment. Their expertise and guidance can help prevent escalation of conflicts and promote collaboration and harmony among employees.
Emma McAndry, the Founder of Essential Mediation Solutions has extensive experience in workplace disputes. She has acted as an in-house gatekeeper, assessing disputes appropriate for mediation and acted as a lead mediator in co-mediations for a large number of cases.
Emma also has expertise in mediating team disputes from several participants to whole departments. She now conducts such mediations in collaboration with a handpicked panel of CMC registered mediators with expertise in Workplace Mediation disputes.
Members of the EMS Workplace Mediation panel are particularly familiar at dealing with matters within a variety of Universities, Councils, Local Authorities as well as businesses and manufacturers.
Client User View of the Mediation Process
"I'm a huge fan of workplace mediation, and Emma is one of the very best"
Kathryn Leighton, HR Manager at the University of Chester
EMS Panel of Workplace Mediators
Get the care you need, from professionals who are leaders in their fields. Every member of our board of directors is a thought leader who has made significant contributions to our society. Each one brings a unique set of skills and expertise to our organisation.
Emma McAndry
Founder of Essential Mediation Solutions
Emma is the Director/Founder of Essential Mediation Solutions (workplace mediation and delivery of mediation training programmes). Emma is an award-winning mediator, dual registered with the CMC for Civil/Commercial and Workplace mediation and awarded Fellowship in recognition of her 'extensive mediation experience.'
An introduction to Workplace Mediation
What do our Workplace clients think about our services?
The mediation "was a good opportunity to have discussions in a safe environment" Emma was "empathetic and practical."
Laura Riley (party)
The mediation was "well worth it!"
Lorraine McIntyre (party)
"The service offered has been impressive with positive results. Most of all, you (Emma McAndry) are a brilliant mediator, with a great personality and extremely professional in your approach."
Preston City Council
“I would without a doubt recommend Essential Mediation Solutions for mediation in the workplace. I am a big advocate of mediation as a process and Emma’s expertise and professionalism made this an excellent experience. Would not hesitate to use your services again."
Kathryn Leighton, HR Manager,
University of Chester
Workplace Mediation Demonstration
Let’s talk about your workplace mediation
Fill in the form or call to set up a meeting at 07734 111937
